Ishka bit her lip as he asked for the ice. "I'll get it, sir," she said, and after hesitating for a moment, turned around and went downstairs to get the required items.
She hoped he wasn't under-exaggerating and was really hurt. If he ended up being really injured, and Ishka had only gotten him ice, she didn't think that that would be a good first impression for her first day on the job.
She got the ice and then started back upstairs, hurrying now. When she got back to his room she knocked on the door. "I have the ice, sir," she said, then waiting for a reply.